There is no doubt that the
massive investments poured into Egypt’s public sector during the years
of its socialist experiment failed to achieve the desired result, which is
an annual return on investment of not less than 15% after the deduction of
inflation rates. To those who point with pride to the huge industrial
plants and institutions established during that period, we say that modern
management sciences have taught us that when it comes to economic
performance, pride is not measured in terms of the size of factories and
investments, because financial outlays are not an end in themselves.
Rather, pride is measured against the economic return on investment. A
dictum of modern management sciences is that the greatest disaster which
can befall any economic enterprise is when the thinking of its senior
management comes to be governed by considerations of scale rather than of
return on investment.
As to those who maintain that
even if the return on investment was modest the social benefits were
enormous, they would do well to remember that there can be no viable
societal role in the absence of high economic returns. How is it possible
in the context of meager economic returns to continue guaranteeing high
levels of employment for citizens and ensure that they receive decent
salaries and humane treatment in the areas of medical insurance, pensions,
etc.? In other words, the economic role is the only guarantee for the
continuation of the social function of investments, business and projects.
The fact that the projects set up during Egypt’s socialist phase failed
to realize good returns on
their investments meant that after a while they were
unable to continue performing their important societal role, as
represented in providing a large number of citizens with employment and
health care.
When the collapse of the
socialist world proved beyond the shadow of a doubt that the failure of
the socialist model was not confined to Egypt but extended to all the
other countries which had applied it, Egypt realized that to continue
basing its economic life on a model whose shortcomings were now visible to
all was to court disaster, not only in the economic sphere, but also, and
in consequence, the social.
This realization brought home
the need to embark on a process of fiscal and economic restructuring in
the aim of moving Egypt out of the framework of a command economy in which
the public sector plays a pivotal role and placing it within the framework
of a market economy in which private enterprise is the main driving force
behind most economic activities. It was hoped that this would enable
private sector enterprises to achieve the positive economic results
necessary for economic growth, which is the groundwork for the societal
role of economic life, as represented in the creation of real job
opportunities, particularly for young people, one of the most important
prerequisites for social peace.
There can be no denying the
fact that the impressive efforts made during the restructuring programme
were extremely important and, indeed, instrumental in sparing Egypt from
the fate of other societies whose socialist experiment not only caused
them to suffer financial ruin, but exposed them to dangerous social
upheavals.
However, that is not to say
that Egypt can afford to rest on its laurels or to assume that all is best
in the best of all possible worlds. All major human endeavours, including,
even, especially, those that are successful, require constant revision,
reevaluation and objective self-criticism. It is on this aspect of
Egypt’s restructuring endeavour that the present article will focus,
without in any way belittling the significance and magnitude of the
results achieved in this connection or of the efforts made to allow the
formation of private sector economic institutions that contribute both to
the realization of economic success and to the translation of that success
into a societal role.
Any attempt to reevaluate
economic performance entails a greater degree of self-examination in
respect of the public sector experiment, in the sense that every effort
should be made to convince society that the public sector, however noble
the intention behind it may be, is an institution that is doomed to fail
for one specific reason, namely, management. The Egyptian public sector
failed to achieve the targeted 15% annual return on investment because its
management was incapable of reaching that target. It must be emphasized
that management is always the weakest link in the chain of the public
sector. Even if there are a few cases where the management of a public
sector enterprise is successful, they are merely exceptions that confirm
the rule. The public sector experiment in eastern Europe and in many
Asian, African and Latin American countries proved that no public sector
enterprise is capable of producing a cadre of executive managers
comparable to those who have scored impressive successes in private sector
economic enterprises in the West.
The main reason is that a
public sector enterprise functions in the absence of a property owner who
has a personal stake in the success of his property and hence closely
supervises its performance. This is in the natural order of things. On the
other hand, those who represent the ‘owner’ in the public sector are
mere employees who do not and, indeed, cannot, fill a role that is not
theirs. And so the general meetings of public sector enterprises, which
are assumed to represent the owner, in this case ‘the people’, are
transformed into assemblies of employees accountable to no one for their
failure to achieve the projected economic returns.
Parallel with this is the fact
that the working environment in economic enterprises of the public sector
is closer to the culture of a government bureaucracy than it is to an
economic management culture. Thus in most cases we find these enterprises
run by paper-pushers or glorified foremen rather than managers in the true
sense of the word as defined in the lexicon of modern management science.
The natural result is that economic enterprises of the public sector give
priority to aims other than what should be the main aim of any economic
enterprise, which is to realize a return on investment of not less than
the interest accruing on bank deposits. Failure to achieve this target
ultimately leads to economic bankruptcy which in turn leads to the
suspension of any societal role for the public sector.
At this stage in the process
of economic reform, emphasis must be placed on this particular aspect of
the public sector. The people should not be led to believe that the public
sector is being privatized in order to expand the scope of private
ownership; they should be given the real reason for the shift, which is
that management in public sector enterprises proved to be a failure and
privatization aims at placing projects in the hands of those who can run
them according to efficient management techniques capable of achieving the
desired return on investment in order to guarantee a vigorous economic
climate that will in turn guarantee a societal role.
To recognize the pivotal role
of management is to recognize the importance of promoting management
education by introducing curricula in various academies and faculties
designed to serve this aim, as well as by a massive influx of investment
into training academies for middle and senior management teams. For
without the formation of a cadre of modern and efficient executive
managers who are well versed in contemporary international management
sciences, methods and techniques it will be impossible to maximize the
impact of the efforts that have been made in the area of fiscal and
economic restructuring, because management is what translates sound
economic systems into tangible results.
The same degree of concern
accorded to management should also be directed to the domain of marketing.
For the world is not interested in the production of a given commodity or
service but in its marketing. What is the point of any production process,
whether of goods or services, that is not crowned by the successful
marketing of the product put out by such process? Marketing takes us
straight into the heart of the globalization process. When it comes to
marketing any product in the world today, no one can afford to ignore
globalization and the new dynamics it has generated. It is a fact that
people will not buy good or services unless they conform to the
specifications that meet their demand and unless they are more
competitively priced than their available alternative. The consumer is not
overly concerned with other factors such as where the goods or services he
is buying were produced. Indeed, these factors are expected to play an
even smaller role in the world of marketing in future. It is a world in
which there will be no room for those unable to speak the language of the
age or to understand its realities, those who stand on the sidelines
contemplating in bewilderment the rapidly changing landscape in which they
find themselves and plaintively questioning the legitimacy and fairness of
the new rules of the game. They cannot turn the clock back, and success in
the world of marketing will come only to those who ask themselves how they
can achieve the best results for their products in the context of a new
reality that is here to stay.
It is also necessary to study
the real reasons behind the weak flow of direct foreign investments into
Egypt, by arming ourselves with the ability to objectively scrutinize our
shortcomings and to engage in constructive self-criticism. The question of
why the volume of direct foreign investment has been extremely limited in
the last ten years will be the subject of the next article in this series.
There are reasons for the phenomenon and they can be overcome, but only if
we first overcome our excessive sensitivity to self-criticism. We must
recognize that self-criticism is a healthy practice that does not require
us to deny the very real achievements already made while at the same time
spurring us to ever greater successes.
Our next article will deal
with this important issue, particularly in relation to the role of the
government. Among the questions we shall be addressing is whether the role
of the government apparatus in economic life will continue to be as
pervasive as it now is, and whether individuals, highly competent though
some may be, will continue to play such a decisive role. We shall discuss
whether the role of the government will shrink in terms of size and
ubiquity to become concentrated on laying down policies and ensuring their
implementation, and whether the central role now played by individuals
will come to be filled by institutions.
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